Reality Bytes Incorporated in Drumheller, AB Closed now

Reviews about Reality Bytes Incorporated

• ★ ☆ ☆ ☆ ☆

  2020-07-01, by Colby Corraini
  Positives: -My internet works. -Was a fairly quick install. Negatives: -Didn't receive a phone call to pinpoint the time of install, only got one when he was parked in front of my house. -Asked for an extension cord with 2 outlets...disappointing considering you do this for a living. -Used a 3/4" or 1" wide bit for an RG6 cable to enter the house in finished wood when he could of gone with the other 2 lines already in the vinyl! -Didn't clean up the mess made from drilling through the wall -Didn't seal the entry point well with silicone, the entire bottom was exposed. -Path of the cable was run OVER my eavestrough! not nice and neat tight to the corners of the roof side etc. -CUT OFF THE GROUND CABLE on the wire instead of running it an extra 8 inches to the ground on the device. -Over torqued the leg screws to the point of shredding the waterproof washer. -Drilled the leg screws in at different angles so they wouldn't seal to the bracket. -The worst part...after filing a complaint with the provider the installers came back when i wasn't home and only grounded the device...nothing else... If i could post pictures on here they would speak for themselves! As a tradesman and a handyman that takes great pride in work i'm embarrassed to have this on my house, its sloppy in EVERY sense. The ONLY thing that was done satisfactory was running some slack loops inside the home in case of a future placement. Now after paying an install fee for a "professional" to do this i have to go and fix his work so that the integrity of my roof and wall are no longer compromised...